Contact Us

We're a small team, so we read every message ourselves. If something's gone wrong with your order or you just want to ask something before you buy — we're here.

Email us at hello@kaiyalondon.com and we'll get back to you within 1–2 working days.

If you're contacting about an order, having your order number ready helps us sort things faster.

We don't do phone support — email only for now — but we do actually reply.