We don't do fragile.

Every Kaiya piece is designed for one thing: to be worn. Not admired from a jewellery box. Not saved for special occasions. Not taken off every time you wash your hands.

We use 18k gold plating over quality base metals — 925 sterling silver, 316L titanium steel, or brass — with high-grade electroplating that's built to hold up through real, everyday life. Nickel-free. Hypoallergenic. Tarnish-resistant.

What that actually means

It means you can put your jewellery on Monday morning and still be wearing it Friday night. The school run, the gym, the meeting you nearly cancelled, the dinner you didn't — your jewellery keeps up.

Most of our customers wear their pieces constantly. Showers, sleep, rain — they hold up. We've had pieces worn daily for over three years with no tarnishing, no discolouration, nothing. We won't promise gold plating lasts forever, because nothing does. But we will tell you these aren't pieces you need to tiptoe around.

And if something's not right?

We'll sort it. No fuss, no drama, no small print designed to put you off. If your Kaiya piece doesn't hold up the way you'd expect, email us at hello@kaiyalondon.com with a photo and we'll make it right.

That's it. That's the promise.